Yes. Our hot cocoa mixes and frozen hot cocoa frappe mix are plant-based and made without animal-derived ingredients. Our ingredients are also cultivated without the use of animal labor.

Yes. All of our hot cocoa mixes, and even our frozen hot cocoa frappe mix, are dairy-free and made without milk, casein, whey, or lactose.

Yes. Our hot cocoa mixes and frozen hot cocoa frappe mix are gluten-free and made without wheat, barley, rye, or gluten-containing ingredients.

Our hot cocoa mixes and frozen hot cocoa frappe mix are made without dairy, gluten, soy, corn, eggs, peanuts, tree nuts, or refined sugar. They are made without the FDA’s major food allergens. Coconut is an ingredient and is clearly disclosed on our labels.

The FDA has updated its guidance and no longer classifies coconut as a major tree nut allergen for labeling purposes. While coconut is botanically a fruit, some people with tree nut allergies may still choose to avoid it.

Our products contain coconut, which is clearly listed in the ingredient statement. We’re currently in the process of updating our packaging to reflect the FDA’s revised guidance. As always, if you have a severe allergy or specific concerns, we recommend consulting your healthcare provider before consuming.

Source: FDA allergen guidance updated in January 2025.

We take allergen management and food safety seriously. Our hot cocoa mixes and frozen hot cocoa frappe mixes are made without dairy, gluten, soy, corn, eggs, peanuts, or tree nuts. Coconut is an ingredient and is clearly listed on our labels.

Each batch is third-party tested to confirm it is gluten-free. Our production facility is SQF-certified, a leading food safety and quality certification with rigorous standards for cleanliness and allergen controls.

Products are produced in controlled production runs, and equipment undergoes thorough cleaning protocols, including allergen swabs between products. While we follow strict procedures to reduce the risk of cross-contact, our products are made in shared facilities though.

Individuals with severe allergies should always review ingredient statements carefully and reach out with questions. You’re also welcome to email us at support@eatbarelife.com to request a full list of allergens present in the facility or on shared equipment.

Our Frozen Hot Cocoa mix is designed to be blended. Add the mix to a blender with cold water or your favorite dairy-free milk and ice, then blend until smooth and creamy. Adjust the ice and liquid as needed to reach your preferred thickness.

Add the hot cocoa mix to a mug, then pour in hot water or your favorite plant-based milk, and stir or whisk until fully dissolved. For the smoothest, most flavorful mug, we recommend starting with hot (not boiling) liquid.

Tip: If using a packet or pouch, give it a quick shake before opening to break up any natural clumps.

Because we use simple, real ingredients and don’t add anti-clumping agents or stabilizers, our hot cocoa can occasionally clump. Before opening, give the pouch or packet a good shake to break things up. Any small remaining clumps should dissolve once mixed with hot water or warm milk.

We use natural, organic ingredients with no preservatives or artificial flavorings. Because these ingredients are grown, harvested, and processed naturally, you may notice subtle variations in flavor, color, or texture from batch to batch. Factors like weather and growing conditions can affect cacao, coconut sugar, and vanilla—this is a normal part of working with real ingredients.

Those are pieces of real, ground organic vanilla bean. Some larger vanilla shavings may not fully dissolve and can settle at the bottom of your mug. They’re completely normal—and a sign of the real ingredients inside.

Our products are available on our website and through thousands of online and brick-and-mortar retailers. Visit our Locations Page for the most up-to-date list of where to find us, both online and in stores.

We’re adding new retail locations all the time—and you can help! Letting your local store know you’d love to see our products on their shelves makes a real difference. You can also download our Store Request Sheet to make it easy for them to get started.

In the meantime, you can order directly from our website or shop through the online retailers listed on our Locations Page. Signing up for our newsletter is another great way to stay up to date as we grow.

At this time, we’re not set up to take phone orders. All direct orders can be placed through our website, or you can purchase our products through one of our retail partners listed on our Locations Page. 

Currently, we ship within the United States only. As we continue to grow, we’ll share updates about expanded shipping through our newsletter.

In-stock orders typically leave our warehouse within 48 hours. You’ll receive an order confirmation after placing your order, a shipping confirmation once it’s on the way, and a delivery confirmation when it arrives.

For more details on shipping policies, visit our Shipping Page. If you have additional questions, feel free to reach out to us at support@eatbarelife.com.